Sales Executive/Lead Generator/Appointment Setter
I have extensive experience in many industries in Sales and Management.
I have 26 years experience in
Client Service & Management
Extensive experience in the corporate, hospitality, retail SME and corporate sectors.
·Marketing for clients in various international campaigns
·Business Development for clients; recognising business opportunities
·Business Consulting and understanding potential clients needs
·Training and development of staff
·Sales of high ticket products and programs for clients
·Fostering relationships with Government, Corporate and National Clients
·Develop and maintain relationships with State and General Managers for clients
·Company marketing and promotion resulting in high client conversion
·Manage appointments and client records for Relationship Managers
·Maintain accurate and highly confidential CRM of potential and converted clients
·outstanding communication and leadership skills with the ability to build and maintain lasting relationships with clients
·Proactively managing and maintaining strong business relationships
·Identifying new business opportunities through current and potential clients resulting in company financial growth
·Maximising my businesses growth by understanding clients individual requirements
·Maintain accurate and detailed database of all clients, current and potential with confidentiality
·Research client’s market competition, deliver reports on findings, create campaign strategy
·Maintain an exceptional understanding of clients products and services to remain a comprehensive source of information to clients
·Demonstrate a strong customer focus whilst meeting corporate objectives and complying with all relevant acts, guidelines, work practices and quality standards
·Achieve allocated sales and lead generation targets, cross/ switch and up sell to additional products and services
·Provide effective enquiries and complaint based resolutions to maintain high business retention
·Use initiative with client issues and concerns until fully resolved
·Use proactive and prompt management of time to ensure all follow up activities are resolved for customer enquiries
·Provide “mystery shopper” service and reporting to internal partners to assist in developing/enhancing customer experience
I enjoy finding new ideas and inspiration to create new opportunities to attract new business with effective, targeted marketing and advertising; achieving results for my clients. I have a very strong work ethic and pride myself in the management of high calibre clients. I am a hardworking, energetic, highly organised and motivated individual, with high initiative and a positive approach to challenging situations.
I demonstrate a strong ability to influence positive outcomes and convert enquiries into sales and build strong relationships creating long term clients. I thrive under pressure and am an innovative thinker and problem solver. I have excellent time management and prioritising skills, working conflicting priorities and strict deadlines effectively in an active sales environment.
I maintain a high professional standard and a positive attitude. I value my clients and maintain the highest level of integrity when dealing with confidential information. I take pride in all aspects of my work, learning new skills easily and quickly.
I am always looking to maximise profit, efficiency, growth and value to the company through maximising opportunities and exceeding targets. Consistently providing premium service, presentation and professionalism at all times. Constantly aware that both professionally and personally my conduct is a reflection on any business I represent.
– Over 18 months my sales for one major client expanded his client base significantly and added another $3m in revenue in 18 months for one campaign; potentially up to $10m to the business over 3 years.
– Consistently exceeding KPI’s
– Well above industry average conversion rates
– Management of teams of over 30 staff