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Fazri M.

Member since December 19, 2019
Account Manager Business Development Manager Customer Success Representatives Sales Consultant Sales Development Representative

Customer Success Specialist

  • Kuala Lumpur, Malaysia
  • Max availability: 20 hours per week

Ever since I was a boy, hands-on skills come naturally to me and so do engineering.

But as I grew older, throughout my educations, careers and especially my personal businesses, I got a taste in marketing and business development side as it is very result-oriented and I love it!

There is always something to learn in each obstacle I face and with the world technologies and digital media’s rapid pace, there’s always something new! I enjoy collaborating with others (either in person or virtually) to gain different perspectives to refine strategies.

Solving problem and data analysis is my virtue. Throughout my career, I have been driven by my intellectual curiosity to find answers to the most pressing questions.

Whether it’s finding a perfect banner for marketing or Designing a perfect programming sequence for a CDM, I’ve been able to quickly uncover a customer’s pain point and identify a strategic solution.

With my refined skill set, I bring customer-centric mindfulness that enables firms to innovate and thrive. This is what I’ve done when I was a lecturer, local business founder, system engineer. Current: Head of Customer Success with one of Malaysia’s most successful Fleet Management System start-up.

Usually, when I’m not working, I love to cook, travel whenever I can, and challenge myself physically & mentally with wall climbing, bouldering, hiking, weight lifting and my favourite is swimming because it’s like flying but in water. I believe in work-life balance in order to be more productive, motivated and have shaper mind.

$15.00

Hourly 
Rate

$1200

Monthly Rate for 20hrs/week

0

Hours 
Worked

3

Years of Sales Exp.

Hire Me Request Interview

Industry Experience

Educational services3 Years
Marketing4 Years
Professional services4 Years
Other4 Years
Leisure and hospitality3 Years