Customer Success and Renewal Leader
Growth focused customer success and inside sales leader with strong experience in building, managing and growing high performing Inside Sales, customer success and renewals teams. Key responsibilities includes Hiring, Coaching, enabling and training sales reps to drive customer loyalty, advocacy, retention and increased year-over-year spend. Manged customer success and subscription renewals business of $80M+ annually in APJ region. Instrumental in starting customer success function and Inside channel account management in APJ.