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Sales Development Representative

Remote
About the Job
  • US United States
Per Annum
function toUpperCase() { [native code] }55k - function toUpperCase() { [native code] }65k

Job Description

care.coach is pioneering human-in-the-loop digital avatars that psychosocially support and improve behavioral health among the highest-need, highest-risk patients (typically elderly) both in the hospital and at home. Please check out https://care.coach/news-clip for more info about how we help people living at home, including those effected by COVID-19 and self-isolation. A 2019 Stanford-authored clinical study paper at https://www.jmir.org/2019/10/e13440 also shows that our avatars reduce falls and delirium among hospitalized elders by 80%+ and significantly reduce loneliness.

Duties and responsibilities:

  • Identify, contact, and qualify the most important customer leads and their decision makers in our market

  • Provide the initial response with appropriate information to all inbound inquiries and be able to answer questions about care.coach with confidence

  • Source growth opportunities and research prospects, as necessary, to support new business sales and account upgrade efforts

  • Complete initial demos and webinars and route vetted opportunities in a timely manner to Account Executives

  • Engage multiple customers concurrently

  • Keep abreast of industry trends, competition, and new opportunities

  • Refine sales messaging, prospecting, qualifying, and closing techniques

  • Follow up in a timely manner in response to inbound inquiries through email and phone

Requirements:

  • Sales prospecting experience with a passion to be successful in hunting down new leads

  • Ability to identify qualified leads and being comfortable in communicating and qualifying prospects over the phone

  • Ability to understand customer and partner issues and challenges and matching those to our solution

  • Proven ability to design and execute smart prospecting campaigns targeting prospective customers and partners

  • Excellent written/verbal communication skills to engage with target audience

  • Highly motivated, resilient, driven and self-starting individual

  • Excellent time management/organizational skills

  • Experience working with CRM products

Required Qualifications:

$55 – $65k

Full-time

Location: Boston - work from home with the occasional co-working, as permitted

  • Bachelor’s degree in relevant field

  • 2+ years of sales experience

  • 1+ years working in a healthcare or senior care environment

  • Excellent written + oral communication skills

  • Excellent critical thinking skills

  • Excellent organizational skills and attention to detail

  • Proactive, self-motivated, and resourceful attitude

  • Strong working knowledge of Microsoft Planner, Excel, Word, and Powerpoint

  • Must pass criminal background check

**NOTE: We do not offer visa sponsorship

Job Type: Full-time

Salary: $55,000.00 to $65,000.00 /year

Experience:

  • sales: 2 years (Required)

  • customer service: 1 year (Preferred)

  • healthcare: 1 year (Preferred)

Education:

  • Bachelor's (Required)

Location:

  • Boston, MA (Required)

Work authorization:

  • United States (Required)

Benefits:

  • Paid time off

Paid Training:

  • Yes

Schedule:

  • Monday to Friday

Work Remotely:

  • Temporarily due to COVID-19

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