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Account Manager

Remote
About the Job
  • US United States
Per Annum
$60k - $80k

Job Description

Nugg is one of the hottest startups in the $30-50 billion cannabis space. If you are passionate about joining a dynamic and rapidly growing company that is already a leader in its industry, Nugg is the right place for you.

We are seeking a full-time Account Manager to 1) manage ongoing relationships with Nugg Club brand partners 2) act as a point of contact for all brand partners to resolve any conflicts and streamline communication 3) onboard brands into Nugg Club’s subscription box program - Nugg’s new direct-to-consumer product 4) manage and coordinate inventory for brand partner’s menu items 5) manage post-box data and deliverables to brand partners.

WHAT YOU’LL BE CHARGED WITH:
We are looking for a responsible and organized Account Manager to help us take Nugg Club to the next level. This position will include a high volume of phone conversations, SMS & email touches, and follow-ups. Ultimately, Nugg is looking for an individual who can grow the business by building successful, long term partner relationships.

HOURS, TRAVEL & LOCATION:
This is a full-time (40 hr/week) position that calls for an LA-based Rep. With that said, Nugg is a half-remote, half-LA team but the sales team is located in the LA Area (our office is in Venice Beach). You’ll be able to work remotely from home up to four days a week. Minimal travel may be required.

COMPENSATION: $60,000 to 80,000 (salary + commission) - 0.0% equity
RESPONSIBILITIES:
--Onboarding, managing, and communicating with all Nugg Club brand partners
--Resolve conflict and provide partner resolution in a timely manner
--Sales conduit between Nugg Club’s operations team and brand partners
--Suggest actions to improve sales performance and identify opportunities of growth
--Working directly with Nugg’s Lead Sales Manager, the COO, and the rest of the Nugg Sales Team to venture into new markets across the U.S. and world
--Creating the framework for future Nugg Club Account Managers
--Solving problems that arise in all facets of the company, including development, customer success, marketing, and operations

ESSENTIAL TRAITS & SKILLS:
--Excellent written and verbal communication skills
--Hyper-competitiveness and a compassionate attitude
--Highly organized with an ability to work in a rapidly changing environment
--Ability to use a CRM and calendar system efficiently
--Ability to give and receive useful feedback
--Team and mission-driven (bringing one’s whole self to work)
--Need for constant learning
--1-3 years of sales experience with account management and high number of deals/clients closed
--Self-starter, highly motivated to succeed under minimal supervision

COMPANY OVERVIEW:
Based in Los Angeles, we’re the nation’s largest online cannabis marketplace. We provide quick, easy, and professional access to medical marijuana delivery for people in California, and have ambitious plans to offer our services throughout the entire United States.
Nugg recently launched the Nugg Club Subscription Box (nuggclub.com) - Nugg’s direct-to-consumer model for Southern California. The Nugg Club Subscription Box offers access to curated brands and products at an amazing value. Along with the box, members have access to an exclusive add-on menu with the best pricing in the industry.

BENEFITS & CULTURE:
We’re a half-remote, half Los Angeles local team, and that’s just the way we like it. At Nugg, you can work whenever, wherever, however, as long as you get your shit done. We’re a laid-back team that enjoys ping pong, Saturday brunch, the outdoors, house music, and the little things in life. As our newest team member, you’ll be given full autonomy to execute on your ideas. You’ll get as many vacation days as you want. At Nugg, you’ll have boatloads of fun, while testing the limits of your expertise and innovative capacities. At Nugg, life gets a little better each day.

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